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ALL SHOP ORDERS ARE SENT THOUGH ROYAL MAIL WITH PROOF OF POSTAGE.

 

IF YOU WOULD LIKE THE SECURITY OF YOUR ORDER BEING DELIVERED 'SIGNED FOR' PLEASE CHOOSE THIS OPTION, AS I CANNOT TAKE ANY RESPONSIBILITY FOR ORDERS GETTING LOST IN THE POST THROUGH STANDARD DELIVERY - THANKFULLY NOTHING I'VE SENT OUT SO FAR HAS BEEN LOST BUT YOU NEVER KNOW WHEN IT MIGHT HAPPEN!

 

PLEASE SELECT THE CORRECT SHIPPING OPTION WHEN YOU MAKE YOUR PURCHASE, IF YOU ARE BUYING FROM OVERSEAS AND DON'T SELECT THE CORRECT SHIPPING OPTION FOR YOUR COUNTRY THEN YOUR ORDER WILL BE REFUNDED AND YOUR ITEMS WILL NOT BE SENT OUT.

 

DELIVERY ON COMMISSIONED PAINTINGS CAN SOMETIMES BE DONE BY HAND, OR BY THE BEST OPTION AS DISCUSSED WITH YOU.

 

BUYERS ARE REPONSIBLE FOR LOCAL DUTIES, TAXES AND ADVANCEMENT FEES AT DELIVERY IN COURTIRES WHERE APPLICABLE.

DELIVERY AND SHIPPING

TIMESCALE/PREORDERS

ITEMS READILY AVAILABLE IN THE SHOP SHOULD BE DELIVERED TO YOU WITHIN A WEEK.

 

SOMETIMES I WILL SET UP A PRE-ORDER BEFORE RESTOCKING AND ORDERING NEW SHIRTS, SO THAT YOU CATS GET A CHANCE TO ORDER A PARTICULAR SIZE - AS I HAVE STOPPED DOING SHIRTS ON A SINGLE ORDER BASIS AND AM NOW GETTING SMALL BATCHES PRINTED SPORADICALLY OF CERTAIN SHIRTS, WHICH MEANS UNFORTUNATELY THE SIZE RANGE I OFFERED BEFORE WILL BE REDUCED... UNLESS YOU PRE-ORDER AND SPECIFY YOUR SIZE! I DON'T HAVE MUCH ROOM TO KEEP STOCK SO I WILL ONLY BE RE-STOCKING SHIRTS IN BATCHES OF 15.

 

PRE-ORDERS WILL BE SENT OFF TO THE PRINTER ON THE DAY AFTER THE PRE-ORDER DEADLINE, AND THE TIME THEY TAKE TO PROCESS IS DOWN TO HOW MUCH WORK THE PRINTERS HAVE ON. I USE SMALL SCREEN PRINTING BUSINESSES AS I LIKE THE CLOSE WORKING RELATIONSHIP I AM ABLE TO HAVE WITH THEM, SO PLEASE ALLOW A MONTH FROM THE DEADLINE TO RECIEVE YOUR ORDER.

RETURNS AND EXCHANGES

PLEASE CHECK THE SIZING INFORMATION WHICH IS IN THE DESCRIPTION FOR EACH SHOP ITEM. I DON'T HAVE A HUGE NUMBER OF ORDERS THAT COME THOUGH, SO ALL ITEMS ARE CHECKED CAREFULLY FOR IMPERFECTIONS AND DAMAGE BEFORE I SEW MY HANDPRINTED LABELS IN AND SEND THEM OUT. I CAN ACCEPT REFUNDS IF YOU ARE STILL NOT HAPPY WITH YOUR PURCHASE, SO LONG AS IT IS RETURNED IN IT'S ORIGINAL CONDITION WITH THE TAG ATTACHED - PLEASE JUST CONTACT ME VIA MEOW@PUSSJOHNSON.COM

 

UNFORTUNATELY BECAUSE OF THE LIMITED AMOUNT OF STOCK I KEEP I CAN ONLY EXCHANGE AN ORDER IF I HAVE THE SIZE YOU WANT IN STOCK.

BAD-PUSS-WEB1